Salesforce beats earnings and revenue; issues light full-year guidance
Key Points
- Quarterly revenue reached $11.13 billion (up 13% year-over-year), beating the $11.05 billion estimate, while EPS exceeded consensus expectations
- Agentforce AI tools achieved $1.2 billion in annualized revenue, growing 205% year-over-year, marking the first time the metric surpassed $1 billion
- Revenue backlog (remaining performance obligation) of $67.9 billion missed the $68.61 billion estimate, reflecting ongoing weakness in Tableau bookings and higher volatility from the Informatica deal
AI Summary
Salesforce Earnings Summary
Financial Performance:
Salesforce exceeded quarterly expectations for the period ending April 30, reporting earnings per share of $1.52 versus $1.50 expected and revenue of $11.13 billion versus $11.05 billion expected. Revenue grew 13% year-over-year, while net income reached $2.11 billion ($2.42 per share). However, the stock showed little movement in extended trading due to softer forward guidance.
Guidance Concerns:
Full-year adjusted EPS guidance of $14.06-$14.12 came in below analyst estimates. Current quarter guidance calls for $3.25-$3.27 adjusted EPS. The company cited ongoing challenges in marketing and commerce sectors, weakening Tableau bookings and renewals, and higher revenue volatility from the Informatica acquisition.
Key Growth Driver - Agentforce:
The company's AI-powered Agentforce tools reached $1.2 billion in annualized revenue, up 205% year-over-year and surpassing the $1 billion milestone for the first time. Subscription and support revenue from Agentforce apps totaled $6.91 billion, up nearly 9%.
Acquisitions and Expansion:
Salesforce completed its $9.6 billion acquisition of Informatica in November, contributing $428 million in revenue. Data 360 and related revenue increased 25% to $3.68 billion. The company also acquired commerce and sales startups during the quarter.
Market Concerns:
Remaining performance obligation (contracted future revenue) came in at $67.9 billion, missing the $68.61 billion consensus. Salesforce stock has declined significantly amid investor concerns about AI's impact on traditional software business models. Management noted continued hiring in sales, acknowledging that AI agents cannot yet replace human sales functions.
Model Analysis Breakdown
| Model | Sentiment | Confidence |
|---|---|---|
| GPT-5-mini | Neutral | 85% |
| Claude 4.5 Haiku | Neutral | 78% |
| Gemini 2.5 Flash | Neutral | 85% |
| Consensus | Neutral | 82% |